(www.shell.com.my/feedback) Participate in the Shell Malaysia Customer Satisfaction Survey and Win Prizes



Please visit www.shell.com.my/feedback .

Shell Malaysia Customer Satisfaction Survey

The Shell Malaysia Customer Satisfaction Survey gathers insights from thousands of motorists each year. This valuable feedback is analyzed and used to implement actionable initiatives for improvement.

To participate in the survey, you'll need your recent receipt, which contains a crucial printed code. Enter this code along with the required information to get a chance to win in the prize draw.

About Shell Malaysia

Royal Dutch Shell, one of the largest oil and gas companies globally, is headquartered in The Hague, Netherlands, with a history spanning over a century. Shell's presence in Malaysia began in 1891 with oil storage depots, followed by the discovery of the country's first oil well in Sarawak in 1910. Kuala Lumpur saw its first Shell petrol pump in 1921, and the company now operates from Menara Shell in the capital.

How to Participate in the Shell Malaysia Customer Satisfaction Survey

Requirements:

  • A device with internet access.
  • A stable internet connection.
  • Approximately 5 minutes to complete the survey.
  • A receipt with a survey code.

Instructions:

  1. Visit the survey page at www.shell.com.my/feedback.
  2. Choose your preferred language: Bahasa Melayu, English, or Chinese.
  3. Review the privacy policy via the link at the bottom right-hand corner of the page.
  4. Enter the Site ID, Date, Time, and Amount Spent from your receipt. Click START to proceed.
  5. Rate your overall experience with Shell during your visit.
  6. Evaluate the likelihood of returning and recommending Shell to others.
  7. Rate various aspects of the station, including service time, ease of use, cleanliness, staff assistance, value for money, and more.
  8. Provide suggestions for improvement in the open-ended questions.
  9. If you wish to enter the prize draw, fill in your contact details (first name, last name, phone number, and email address). Participation in the prize draw is optional.

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Conclusion

Shell is renowned worldwide for its superior products and services. If you are a regular customer, consider participating in the survey to share your feedback and help Shell continue to improve.