(www.hungryhorse.co.uk/feedback) Hungry Horse Customer Satisfaction Survey: Shape Your Dining Experience



Please visit www.hungryhorse.co.uk/feedback.

Article:

In the bustling world of hospitality, the Hungry Horse Customer Satisfaction Survey stands as a vital instrument for evaluating performance through the lens of guest experiences. Beyond mere sales figures and financial metrics, this survey delves into the subjective realm, offering valuable insights into the performance of each branch. While it may seem intangible, the metrics derived from this survey are indispensable for managers striving to enhance their services.

Frequent patrons of their local Hungry Horse pubs are encouraged to partake in this survey, offering their unique perspectives to the team. Your viewpoint holds significant weight, often illuminating aspects of the dining experience that may have escaped notice. By participating, you actively contribute to the betterment of the establishment, ensuring that your input directly influences improvements. Access the survey at www.hungryhorse.co.uk/feedback and make your voice heard.

About Hungry Horse

Originating in 1995, Hungry Horse has evolved into a prominent chain of pub-restaurants spanning the British Isles, including England, Scotland, and Wales. Under the ownership of Greene King Brewery and headquartered in Suffolk, England, the brand has expanded to encompass 225 branches across Great Britain. Central to its ethos is the commitment to providing exceptional value to customers, catering particularly to groups and families seeking affordable dining options.

Despite its success, Hungry Horse has not been immune to criticism, notably regarding menu items such as the Double Donut burger, which drew scrutiny for its high calorie content. Conscious diners are advised to explore alternative menu selections aligning with their dietary preferences.

Participation Guidelines for the Hungry Horse Customer Satisfaction Survey

To contribute your feedback effectively, ensure you have:

  • A stable internet connection.
  • A few minutes to dedicate to answering survey questions.
  • Access to a device with internet capabilities, such as a computer, tablet, or smartphone.

Follow these steps to participate:

  1. Navigate to www.hungryhorse.co.uk/feedback to access the survey page.
  2. Upon arrival, the welcome page sets expectations, assuring participants that their information will not be utilized for follow-up communication regarding their visit, safeguarding privacy.
  3. If desired, participants can opt to be contacted using the provided contact form.
  4. The survey itself requires approximately five minutes to complete, covering aspects of the participant's dining experience.
  5. Choose the location of the visited pub from a dropdown menu.
  6. Specify the frequency of visits to the establishment.
  7. Input the date and time of the most recent visit.
  8. Provide personal details, including name, gender, age, email, phone number, and postcode.
  9. Optionally, enter the name of the server, if recalled.
  10. Click the link provided to finalize and submit the survey.

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Conclusion

Hungry Horse continues to uphold its reputation for providing excellent value to diners throughout Great Britain. By engaging with the Customer Satisfaction Survey, patrons can actively shape and improve their dining experiences. Visit your local Hungry Horse branch and make your voice count through the survey.