(www.jcpenney.com/survey) JCPenney Customer Satisfaction Survey - Get 10% Discount Coupon

Please visit www.Jcpenney.com/survey .

About the JCPenney Customer Satisfaction Survey:

The JCPenney Customer Satisfaction Survey, available at www.Jcpenney.com/survey, is an online platform provided by JC Penney to gather valuable feedback from customers regarding their experiences with the company's products and services. This survey offers an opportunity for customers to share their opinions, which the company utilizes to enhance its offerings and improve customer service.


By participating in the JCPenney Customer Satisfaction Survey, customers have the chance to earn a valuable reward. Upon completing the survey, participants receive a coupon that grants them a 10% discount on their next in-store purchase. The coupon can be used multiple times within the first 24 hours after receiving it.

Survey Requirements:

To take part in the survey, participants must meet the following requirements:

  • Access to a computer and Internet connection.
  • Proficiency in English or Spanish.
  • Possession of a recent JCPenney receipt containing an invitation to participate in the survey.

How to Take the JCPenney Customer Satisfaction Survey:

To complete the survey, follow these steps:

  1. Visit www.Jcpenney.com/survey.
  2. Enter the 22-digit access code from your receipt and click "start" to begin the survey.
  3. Respond to the survey questions, which may include multiple-choice, text-based, or scaled response formats. Provide honest and thoughtful answers, as they play a crucial role in shaping the company's improvements.
  4. If you encountered a negative experience, consider using the optional text boxes to provide additional feedback to the company.

Upon survey completion, you will receive a coupon via email, which you can print and use to avail of a 10% discount on your next in-store purchase. Make sure you have a functional printer before starting the survey, as you may not be able to print the coupon later.

Where to Use the Reward Coupon:

The coupon earned through the JCPenney Customer Satisfaction Survey is redeemable in JCPenney stores for a 10% discount on your purchase. To learn more about the coupon's details and exclusions, refer to the "Coupon Details & Exclusions" section available at the bottom of the survey page.

JCPenney Official Website:

For more information about JCPenney, their products, and ongoing promotions, visit their official website at https://m.jcpenney.com/.


The JCPenney Customer Satisfaction Survey serves as a valuable platform for customers to voice their opinions and contribute to the company's continual growth and improvement. Participants are rewarded with a 10% off coupon, expressing the company's gratitude for their time and valuable feedback. By taking advantage of this survey opportunity, customers can actively participate in shaping their shopping experiences at JCPenney while enjoying the benefits of the exclusive discount coupon.